Stay in touch with us if you have any other questions or concerns. What happens to my QBO data after I cancel.Cancel your QuickBooks Online subscription.To give you more insights about canceling QuickBooks account, please visit these links: To resubscribe, feel free to check out this article: How to reactivate QuickBooks Online. This way, it can be saved, stored, and transferred digitally if needed. You can also pick up where you left off if you decide to come back. Know that QBO will hold on to your data up to one year. I'd suggest saving all of your QuickBooks Online (QBO) data by exporting the information. Select Contact Us to connect with our live support.Enter a short description of your concern and press Enter.Click the (?) Help icon in the upper right-hand corner of the Dashboard.This way, a representative can verify if your account was successfully canceled. I encourage reaching out to our Support Team. Hi there, I'm here to make sure your concern will be addressed properly without a moment's delay. I'll be around to provide the information that you need. Keep me posted if there are other things you need by commenting below. If applicable, you'll receive your refund within two weeks. Please see QuickBooks Desktop cancelation policies for more information. If you’re within the 60-day money back guarantee period and your product was purchased directly from Intuit, you’ll automatically receive a refund for the full purchase price of your subscription. If your subscription includes payroll, please follow these steps to cancel your payroll subscription. You'll see a confirmation message as well as receive an email.Confirm your cancelation by clicking Cancel Now.After providing any details (optional), select Continue to cancel. Please let us know why you are leaving so we can improve our services.Verify this is the product or service you no longer need, then select Cancel Service under the active.In the Products & Services area, find your subscription or service, then select Details.If you have more than one, your login profile will show you which one is currently selected. Select the QuickBooks Desktop Account you want to modify.Follow the steps to close your Payments account.įor your Desktop subscription, here are the steps: If you use QuickBooks Online Payments, you need to cancel your Payments account separately. Once done, you'll receive an email confirmation the cancelation process. If you're canceling a trial, select Cancel trial.
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