![]() ![]() A separate $60 million fine has been ordered by the Office of the Comptroller of the Currency for violating laws around overdraft fees.ĬFPB Director Rohit Chopra said in a news release that Bank of America's double-dipping on fees, opening accounts without customer consent and withholding rewards "are illegal and undermine customer trust," practices he said the CFPB will put an end to across the banking system.īank of America's "double-dipping scheme"Īccording to the CFPB, Bank of America utilized a "double-dipping scheme" to "harvest junk fees" from customers. As a result, Bank of America was ordered to pay over $100 million to customers and another $90 million in penalties. The Consumer Financial Protection Bureau announced Tuesday that an investigation found that Bank of America harmed hundreds of thousands of customers across multiple product lines over a period of several years through a series of illegal practices. ![]() The bank is also on the hook for an additional $150 million in penalties for the same violations. It is a free and secure website that you can use to quickly find federal, state, local and tribal resources.Bank of America, one of the nation's largest banks, is being ordered to pay more than $100 million to customers and $150 million in fines for illegally charging customers for junk fees, fake accounts and withholding rewards.īank of America, the nation's second largest bank, has been ordered to pay more than $100 million to customers for double charging insufficient fund fees, withholding reward bonuses and opening accounts without customers' knowledge or permission. Listen to the public service announcement about the Washington Connection Benefitĭo you want to find out what services and benefits are available to you and your family? Do you want a quick and easy way to apply for services, renew your benefits, or update your information? Washington Connection at is your link to services. The Application for Benefits is available in several languages. If you are hearing impaired, all offices have TTY or Voice Relay service.If you need help filling out forms or other services, our office staff can help you.If you need an interpreter, we will provide you one quickly, at no cost to you.When a decision is made on your case you will get a decision in writing. ![]() If we do not receive all the information, you may not get all the benefits you need. Please ask if you need help getting information. We can serve you better if we get all the information we request in a timely manner. Please do not turn in original documents. If you bring items to our office, you can request a receipt. You can mail us requested information to: (Translations: Cambodian, Chinese, Korean, Laotian, Russian, Spanish, Vietnamese) When all information is received, we decide if you qualify for services. Call the Customer Service Contact Center at 87 if you need help with MyDocs. You can also email verification documents using the MyDocs Attachment service option. If more information is needed, we will always request it in writing. At the end of your interview you will be told whether or not additional information, or verification, is needed to make a decision on your case. Some programs don't require an interview others do. In some cases, a signed application is required.ĭo you need to print the application? A printable version of the application is available in English and several other languages.You may complete an online application by clicking here, contacting the Customer Service Contact Center 87 or going in to your local Community Services Office. Learn more about what you can do on in these FAQs. ![]()
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